Repairs & Maintenance

Abercromby's Real Estate are committed to attending to maintenance issues as soon as possible, however it is often necessary to obtain the landlords approval and/or quotes before any work can commence, so unfortunately a time lag is sometimes unavoidable.

Please provide as much information as possible to assist us in addressing this issue.

Emergency After Hours Repairs:
Should an emergency situation arise after hours, please refer to the 'Tenant Information Kit' you received at the commencement of the lease. Alternatively, please contact 9864 5353 for further information.

Under the Residential Tenancies Act, we advise that the following are considered 'Urgent Repairs';

• Burst water service;
• Broken or Blocked Toilet;
• Dangerous electrical fault;
• Failure or breakdown of the gas;
• Electricity or water supply loss;
• Gas leak;
• Serious roof leak;
• Flooding or flood damage;
• Serious storm or fire damage.

Should an emergency situation arise after office hours, please contact the applicable trades person as described below:

Please note: Should you need to contact the tradesperson direct, we ask that you please report actions to our office the following business day.

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